Contact us
We’re here to help! Team members across Australia are standing by to assist you and your business. Select one of our key contacts or find more options below.
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Get a free consultation
If you’d like to better understand how Crawford can add value to your business, our team would be happy to consult with you. Just fill out our request form to get started.
Appointing Crawford
Our 24/7, 365 claims intake team is ready to receive your instructions. If you are already a Crawford customer, the quickest way to lodge a claim is by phoning 1300 135 790.
You can also submit claims, assignments or matters via email:
- Property Loss Adjusting - We have nearly 40 offices across metro and regional Australia. To find the contact details of the service centre closest to the loss, click here.
- Specialty Loss Adjusting - (large & complex property, commercial, marine, liability, construction & energy, forensic accounting) - gts@crawco.com.au
- Commercial Property - au.commercial@crawco.com.au
- Contractor Connection - au.ccrestore@contractorconnection.com.au
- CRD Building Consultants & Engineers - info-au@crdbce.com.au
- Crawford TPA - tpa.enquiries@crawco.com.au
- HBA Legal - enquiries@hbalegal.com
Join our Managed Repair Panel of suppliers
Crawford Contractor Connection is one of the largest networks of trades professionals in Australia. Our rigorously-vetted network makes Crawford the only claims-handling company able to deliver a world-class customer experience from ‘first notification of loss’ all the way through to completed repairs. Want to join our builder/ supplier panel?
Apply for a job
Visit our careers page to learn more about Crawford’s culture and to explore and apply for open positions around the world.
Yes, we still have a mailbox
Looking to contact us the old-fashioned way?
Please feel free to reach out by mail.
Crawford & Company Pty Ltd
ABN 11002317133
Registered Office: Level 3, 324 St Kilda Road
Southbank VIC 3006
ABN 11 002 317 133 - ACN 002 317 133 - AFSL 530816
Additionally, individuals may communicate with our Board by sending a letter to:
Board of Directors
Crawford & Company
P. O. Box 921936
Norcross, Georgia 30302
Your letter will be shared with all members of our Board and may, at the discretion of the Board, be shared with Company management, unless you request otherwise. Communications that are specifically intended for non-employee directors should be addressed to “Chairman of the Board,” Board of Directors, Crawford & Company at this same address.