Intelligent estimate review

Asservio is Crawford’s leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates. This is accomplished through a digital, rules-based engine that is integrated within the estimating process and that quickly identifies estimating errors requiring correction, reducing the cycle time required to complete accurate estimates.

In other pars of the world including the US, Crawford leverages Asservio as a part of our loss adjusting and contractor managed repair quality assurance processes to better serve our clients. Asservio can be fully customised to meet our clients’ estimating specifications. Asservio has also been made available for overseas insurers and direct use through our SaaS offering.

Asservio is currently being adapted for use in Australia.

How it works in other parts of the world

For Loss Adjusting

Crawford adjusters use Asservio to support their workflows by running automated digital reviews of estimates in process. Any noted discrepancies are quickly resolved by the adjusting team before client delivery.

For Managed Repair

Contractor Connection, Crawford's contractor managed repair solution, delivers industry-leading estimate accuracy with the support of Asservio. Contractors are required to use Asservio to electronically pre-audit their estimates before they are submitted for Contractor Connection estimate review processing. This combination of technology and Crawford expertise results in faster, more accurate and more consistent estimates each and every time.

For Insurers

Asservio is now available as a SaaS offering to reimagine the way estimate quality assurance is performed. Insurers can utilise this enterprise quality solution with staff, independent adjusters, and contractor supply chain management. As part of the quality assurance and pre-payment processes, Asservio provides estimators with critical insights to correct errors — saving insurers time and money. Learn more >