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Tailored technical property claims solutions, applied with industry-leading expertise.

Technical expertise and established partnerships deliver the highest quality service to properly assess, collaborate, and resolve even the…

Our industry-leading adjusters combined with innovations in technology and workforce management deliver value to our clients whenever and…

Crawford’s Global Technical Services (GTS) group specializes in responding to and mitigating the damage from cyber-related events.

Crawford offers a complete managed repair service through our Contractor network, Contractor Connection, supporting policyholders from the…

Our national network of forensic engineers, building consultants, quantity surveyors, and drafting teams has the technical expertise to assist…

We deliver a tailored, quality third party administration service which is designed to simplify the claims process and exceed client…

Crawford Legal Services is reimagining legal solutions, offering a range of integrated and unbundled legal services both locally and globally.…

Faster claims intake means faster response — and faster response means better claimant and policyholder satisfaction... and lower claims cost.

With the ability to scale and customize to your specific business needs, Crawford can deliver claims handling solutions very few businesses or…

Via Crawford Australia’s CRD Building Consultants & Engineers division, our building consultants specialise in assessing residential and…

Flexible claims solutions to meet demanding, ever-evolving global legislation.

With an industry-leading analytical approach, Crawford can reduce overall claims cost and add efficiency to your claims management processes.

Our team of highly experienced and multilingual adjusters, including those with legal and accounting backgrounds, manages a variety of D&O and…

Crawford’s highly experienced team of professionals and comprehensive scope of services offer a great way to facilitate employee recovery and…

Backed by extensive technical expertise, our adjusting and claims management service offers a fully-integrated, global solution to pollution…

Regardless of company size or complexity of loss, Crawford Forensic Accounting Services stands ready to aid insurers in reaching timely claim…

Our team of forensic engineers has extensive experience identifying a variety of civil and structural engineering and construction related…

The Global Client Development team specialises in designing, implementing and managing multi-national and global claims management programs to…

Crawford has developed a premium, private client service which is completely tailored to the diverse and complex requirements of your high net…

From minor damage to major, catastrophic events, Crawford is there with the right team, the right technology, and the right processes to help…

Powered by our extensive network of local and global adjusters, Crawford ensures that each domestic, commercial fusion, electronic and…

Thanks to Crawford’s dedicated CRD Building Consultants & Engineers division, our highly qualified quantity surveyors can be engaged for…

Ensuring the right care for your claimants and the most efficient processes for your business.
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- The Lloyd's Market
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- Agriculture
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- Entertainment and Events
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- Hospitality
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Optimise your claims processes and delight your customers.

Backed by our innovative array of services, you’ll always be the hero to your clients.

Comprehensive solutions for businesses in any industry.

Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

Crawford Agriculture is the largest rural claims management consultancy in Australia and New Zealand. With our head office in Toowoomba,…

For over 75 years, Crawford has solved the world’s most complex claims handling challenges, including those of our many construction industry clients.

The media and entertainment industry has never been larger or more complex, encompassing high degrees of risk, unpredictability, and potential…

With dedicated specialists in cyber risk, forensic accounting, and many other specialties, in addition to its focus on regulatory compliance…

Crawford's extensive capabilities and wide range of services are a perfect match for businesses in the hospitality sector. We combine over 75…

At Crawford, we understand the extensive needs of manufacturers and offer a suite of services designed to support their operations and…

Crawford’s Australian Marine specialists provide a complete claims management service while coordinating the adjustment of losses around the…

From massive landslides in an open pit mine to barricade failures causing fatalities underground, Crawford understands the unique needs of…

The world of power and energy has never been more dynamic. Over the past decade we have seen conventional energy sources expand while new…

Crawford & Company supports public sector entities with innovations that increase efficiencies while offering the transparency, regulatory…

Crawford offers dedicated, commercially-focused services for the real estate industry, placing pro-active settlement, regular communication…

Crawford offers the depth of experience needed to solve the unique risk-related challenges facing the retail and wholesale industries.

When your business depends on moving, Crawford is here to keep the wheels in motion.
Innovation
- Overview
- Innovation Home
- Explore Technologies
- Asservio
- YouGoLook
Reimagining the insurance ecosystem through intelligent solutions that benefit us all.

Asservio is Crawford’s leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates.

Designed with policyholders in mind, YouGoLook guides users step-by-step as they capture the images and information required to document their…
Expertise
About
For over 80 years, our guiding principles have been embedded in Crawford’s culture, shaping the company’s ongoing commitment to putting people…

With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

Crawford's scale and reputation allow us to build strategic relationships with true experts in their industries and their specific locales,…

Meet our Executive Leadership Team and other leaders of Crawford's worldwide organisation.

At Crawford, we’re moving in the right direction. More than ever, we are committed to acting sustainably and responsibly by focusing on three…

At Crawford, we're fostering a culture where diversity, equity and inclusion (DEI) are at the heart of our values and play an integral part in…

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for…

Discover recent placements, company news and additional Crawford resources.

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Datasheet

Sunbury earthquake: Technical Bulletin

Monday, May 29, 2023
#Insurance carriers #Insurance brokers #Hospitality #Retail #Construction #Corporates #Loss adjusting #Third party administration #Managed repair #Medical management #On-demand Services #Catastrophe services #Building Consulting & Engineering

On 28 May 2023, a magnitude 3.8 earthquake occurred near Sunbury, Victoria, in Melbourne’s northwestern outer suburbs. The quake was widely felt throughout south-eastern Australia, including most capital and regional cities such as Melbourne, Sydney and Canberra.

CRD expects there will be moderate insurance claims following the event, mostly minor damage tobrittle structures, such as masonry, plasterboard and cornices. This Technical Bulletin aims to provide some initial commentary around the structural impacts and design requirements for claims assessors across the insurance industry.

Read now