Casualty / Liability

Whether a claim is routine or exceptional, Crawford stands ready to take the burden of managing that claim away from your business.

We offer a fully integrated end-to-end liability claims solution or, alternatively, depending on your preference and needs, you may choose to separately brief our individual experts across adjusting, TPA and legal.

Our highly-trained casualty/liability team is expert in all areas of liability including employer’s liability, public liability, contractor, professional indemnity, product liability & recall, as well as complex & catastrophic injury claims.

Integrated Model: Superior Results

Our unique model integrates traditional desk-based claims management and adjusting, together with legal experts and proprietary technology platforms.

The Crawford difference? We appreciate that time (claim duration) = money. Being one collaborative team, under the one roof, effortlessly leads to faster, more decisive strategising on the claim, therefore reducing the time it takes to bring the claim to conclusion. This results in client cost savings with no compromise on expertise or service quality.

Perfect for:

• Reducing indemnity spend and expert spend (particularly the cost of lawyers)
• Ensuring a faster claim lifecycle to drive down costs
• Handling claims of any size or complexity, with bespoke solutions for more complex or large-scale losses
• Producing evidentially supported denials where appropriate
• Expediting settlement where valid claims are made, ensuring customer retention and a positive claims experience
• Ensuring sensitivity to reputational and commercial issues
• Tackling serious and sensitive claims with care and precision
• Effortlessly scaling to meet demand
• Rapidly communicating to policyholders, customers, and constituents 

Why choose Crawford?

• End-to-end solution. No handoffs/ disconnect between various suppliers
• Early intervention. Immediate stakeholder liaison, for accurate, early assessment of liability (ie stop the claim in its tracks)
• Triage. Rapid assessment for the claim, passing for legal review when necessary
• Legal review. Key steps for clear advice and strategy, quality assessment of adverse decision and technical expertise on all complex claims
• Risk assessment. Calculation and reporting for instant and long-term gains
• Expert litigation. Lawyers on tap who understand the claim (if and when necessary)
• Superior tech. State of the art IT solutions to optimize customer experience and commercial results

Want to learn more?

Contact sales