Data and Analytics

Better measurement leads to better management

Global Service Offering Data Analytics 1000X428

When it comes to claims management, the right information can make all the difference. That’s why Crawford & Company’s data and analytics teams maintain an investigative philosophy focused on uncovering and designing solutions to fit your specific needs.

We can provide "line-by-line" data but what we are doing with an ever-increasing number of customers is showing the trends behind the data by using the information we collect, alongside other database information (weather, geological, topographical, population densities, etc.), to give both context and meaning to the analysis of claims. This insight can lead to lower claims costs by looking at the return on investment of risk control or underwriting measures as well as the effects of different claims handling processes upon indemnity costs.

With this industry-leading analytical approach, Crawford can reduce overall claims cost and add efficiency to your claims management processes. Plus, by empowering our customers and claims handlers with real-time, customisable reporting, we ensure the data to drive critical decisions is always on hand.

Finally, ISO 27001 certification demonstrates Crawford's absolute commitment to information governance and to safeguarding client data.