High Net Worth
Specialised services for your premium clients.
Crawford has developed premium private client services tailored to the diverse and complex requirements of our high net worth customers. Discretion, reliability and unsurpassed levels of industry expertise enable us to deliver first-class support in the event of a claim, no matter how complex or demanding.
We know that no two claims are alike. Our mission is to proactively work with our clients, applying empathy throughout the claims journey and providing the highest possible level of service to clients who expect nothing less than the best. All of our adjusters are experts in their selected fields, and our industry-leading processes and technologies further complement their sterling work.
Crawford has developed a premium, private client service which is completely tailored to the diverse and complex requirements of your high net worth customers. Our highly-trained nationwide network of specialist adjusters and expert partners understands the importance of promptness, professionalism and integrity.
Our experts have considerable experience in high net worth, including skillsets in highly technical heritage, fine art and antiques. Discretion, reliability and unsurpassed levels of industry expertise enable us to deliver first-class support in the event of a claim, no matter how complex or demanding.
We guarantee a fast, flexible and fair claims service, working together to establish a partnership approach which can deliver real and unique added value every time. In a recent survey, we achieved a record high net worth client satisfaction score of 98%.
Perfect for:
- Handling claims for high value property and contents, including jewellery, fine arts, antiques, vintage cars, and more.
- Supporting equine claims in an empathetic and efficient manner.
- Quality salvage disposal
- Coordinating with specialist surveying, valuations and subsidence services
Why choose Crawford?
- Dedicated, high-performing adjusters who own claims from start to finish
- A vendor panel aligned with the premium sector to enhance your reputation
- Insightful management information to track claim progress
- 24/7 365 claims intake centre
- Leading-edge project management and effective mobilisation of resources
- Innovative menu of bespoke premium services to tailor insurer / insured requirements
- A genuinely unique and market-leading fine art and antiques validation service, in partnership with leading auction house
- Complete account and relationship management
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A 98% client satisfaction score can be classed as exceptional.
Extract from client audit of Crawford performance